What do I do about solicitations to switch energy providers?

Some residents report receiving phone calls or door hangers from Spark Energy and Constellation Energy to switch energy providers. The Village of Winnetka owns and operates its own municipal electric system; therefore, Spark Energy and Constellation Energy cannot provide electric service to Village residents or businesses.

Investor-owned utilities such as ComEd are required to allow third party suppliers to offer their services to residential customers within their service territory. If you have additional questions, please contact the Water and Electric Department at 847-716-3558.

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1. How do I apply for water and/or electric service?
2. Where should I report electric service problems?
3. Who can answer a question about my bill?
4. How do I discontinue my water and electric service?
5. Who do I call to report a problem with a street light being out or turning on and off?
6. Who do I call to report a problem with a traffic signal?
7. What are the Village's lawn sprinkling restrictions?
8. Can electric or water meters be removed by a homeowner?
9. What are the Village's water conservation methods?
10. What is the source of the Village's water supply?
11. How does the Village report its water quality?
12. What do I do about solicitations to switch energy providers?