Calls regarding electric service problems should be made to 847-501-2531. This number is answered 24 hours a day, 365 days a year, by employees who are familiar with the operation of the Village electric utility. In case of severe weather, your call may not be answered immediately. Please keep trying. Your call is important to the Winnetka Water and Electric Department.
When calling to report a problem with electric service, residents should be prepared to describe what is occurring:
- Is there power?
- Do some lights work but not others?
- Are lights flickering?
- Is a wire down?
- Has a tree or tree limb fallen?
- Was a loud sound, like that made by a shotgun, heard?